News for 'Consumer Complaint'

CCI orders probe into Asian Paints over alleged abuse of dominance

CCI orders probe into Asian Paints over alleged abuse of dominance

Rediff.com2 Jul 2025

India's fair trade regulator Competition Commission of India (CCI) has launched a formal investigation against India's biggest paints firm, Asian Paints, for alleged abuse of its dominant position in the organised decorative paints market, following a complaint by Aditya Birla group's Grasim Industries' Birla Opus Paints division.

From Russia With Love

From Russia With Love

Rediff.com10 Oct 2025

Red Square and VDNKh easily rank among the most striking places I've visited -- both for their historical significance and architectural splendour.
My admiration for Russian culture, vision and ambition grew with every step as I clocked the miles, Nitin Sathe tells us after a visit to Moscow and St Petersburg.

Orry, others booked for drinking near Vaishno Devi shrine

Orry, others booked for drinking near Vaishno Devi shrine

Rediff.com17 Mar 2025

Social media influencer Orhan Awatramani, known as Orry, and seven others were booked for allegedly consuming alcohol at a hotel in Katra, the base camp for the pilgrimage to Mata Vaishno Devi shrine. The FIR was registered for violating the law and hurting religious sentiments. The hotel reportedly prohibits alcohol and non-vegetarian food due to its proximity to the shrine.

Uber Liable For Poor Service

Uber Liable For Poor Service

Rediff.com3 May 2025

Though Uber functions as a cab aggregator, the Delhi state commission ruled it should ensure timely and reliable delivery of services offered through its platform.

Why Sebi warned Ola Electric

Why Sebi warned Ola Electric

Rediff.com8 Jan 2025

Market regulator Sebi has warned Ola Electric Mobility for violating listing norms by sharing store expansion plans on social media before informing stock exchanges, according to a regulatory filing by the company. In a letter to the company by Sebi, shared on BSE by Ola Electric Mobility, the market regulator took exception to the dissemination of information regarding plans for a four-fold expansion of the company-owned store network by December 20, 2024.

CBI repatriation rate doubles, brings back 134 over 5 years

CBI repatriation rate doubles, brings back 134 over 5 years

Rediff.com17 Jul 2025

The CBI has significantly increased the rate of fugitive repatriation, bringing back 134 individuals in the last five years, doubling the number from the previous decade. This success is attributed to enhanced diplomatic efforts, technological advancements, and improved coordination with Interpol.

GST anti-profiteering complaints to be taken up by CCI from Dec 1

GST anti-profiteering complaints to be taken up by CCI from Dec 1

Rediff.com15 Nov 2022

All GST anti-profiteering complaints would be dealt with by the Competition Commission of India (CCI) from December 1 as the extended tenure of National Anti-profiteering Authority ends this month, an official said on Tuesday. A notification in this regard is expected to be issued by the finance ministry later this month, the official added. The National Anti-profiteering Authority (NAA) was set up in November 2017 under Section 171A of Goods and Services Tax (GST) law to check unfair profiteering activities by registered suppliers.

Why Was Your Health Claim Rejected?

Why Was Your Health Claim Rejected?

Rediff.com8 Jan 2025

Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.

Should You Take Possesion Of House Without An OC?

Should You Take Possesion Of House Without An OC?

Rediff.com14 May 2025

Taking possession without an OC can lead to legal complications, denial of utilities such as water and electricity, hurdles in availing home loans or reselling the property, and even eviction.

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Rediff.com13 Jun 2022

The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."

Jolt to Sunny Leone as Lucknow restaurant-bar construction stayed

Jolt to Sunny Leone as Lucknow restaurant-bar construction stayed

Rediff.com1 Feb 2025

A consumer forum in Lucknow, India, has halted the construction of actress Sunny Leone's restaurant-cum-bar, citing concerns about "unauthorised activity" and potential security threats to the neighboring high court premises and the Indira Gandhi Pratishthan. The commission deemed the allotment of the society's community center to a commercial establishment as inappropriate and raised concerns about the Lucknow Development Authority's approval of the project. The matter has been listed for further hearing on February 19.

Will Ombudsman Fix Air Travel Hassles?

Will Ombudsman Fix Air Travel Hassles?

Rediff.com26 Mar 2024

'The ministry may like to consider setting up an ombudsman similar to electricity ombudsman and insurance ombudsman, to ensure a time-bound resolution of consumer issues within the airline sector.'

Bank Liable For Employee Oversight

Bank Liable For Employee Oversight

Rediff.com5 Jan 2024

The Commission concluded that the bank officials had evidently been negligent in failing to compare the signature prior to making payment, notes Jehangir B Gai.

Rishabh Pant's saviour fighting for life after suicide bid

Rishabh Pant's saviour fighting for life after suicide bid

Rediff.com13 Feb 2025

The doctor treating Rajat said his condition was improving. Pant may come to Jhabreda in a day or two to visit Rajat, the doctor said, quoting the cricketer's PA.

Drug found in child hospitalised after 'eating chocolate'

Drug found in child hospitalised after 'eating chocolate'

Rediff.com2 Mar 2025

A 4-year-old boy in Kerala was hospitalized after allegedly consuming chocolate at school, with a urine test revealing the presence of benzodiazepines. The incident occurred on February 17, when the child became drowsy after returning from school. The boy was initially admitted to a nearby hospital and later transferred to Amrita Hospital in Ernakulam, where the urine test results raised concerns. Police are investigating the source of the chocolate and how the depressant entered the child's body. The school authorities have denied any negligence and claim the child was fine until he left for home with his grandfather. The child's mother, a lab technician separated from her husband, has filed complaints seeking an investigation. While the child initially claimed he was given the chocolate by his mother, she has denied the allegation.

Events that shaped Indian businesses in 2024

Events that shaped Indian businesses in 2024

Rediff.com1 Jan 2025

Unprecedented bribery charges, farewells, separation, failed union, monumental mergers and record-breaking IPOs, along with a healthy dose of online happenings in the form of spat and lessons in customer care, corporate India saw it all in 2024.

Homebuyers Beware: No Sale Agreement, No Legal Rights

Homebuyers Beware: No Sale Agreement, No Legal Rights

Rediff.com6 Jun 2025

Registering the agreement for sale remains the most reliable way for a homebuyer to secure their legal and financial interests.

Tighter norms, rising compliance failures driving scrutiny for startups

Tighter norms, rising compliance failures driving scrutiny for startups

Rediff.com24 Apr 2025

Anmol Singh Jaggi and Puneet Singh Jaggi, once hailed as rising stars in India's clean energy sector, are now facing serious regulatory action.

Consumer forum rejects ex-CJI's kin plea for Rs 10 cr damages for death

Consumer forum rejects ex-CJI's kin plea for Rs 10 cr damages for death

Rediff.com14 Jun 2023

The National Consumer Disputes Redressal Commission (NCDRC) has dismissed a complaint filed by the family of former Chief Justice Of India J S Verma alleging he died because of medical negligence during his treatment.

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

Evera Cabs bets on BluSmart EVs to drive Rs 100 crore revenue in FY26

Evera Cabs bets on BluSmart EVs to drive Rs 100 crore revenue in FY26

Rediff.com8 May 2025

Delhi-based electric vehicle (EV) ride-hailing firm Evera Cabs, which grabbed headlines after acquiring 500 cars from the now-defunct cab service BluSmart, is stepping up its presence in the EV cab segment. The company is aiming for revenue of Rs 100 crore in the ongoing financial year (2025-26), up from Rs 18 crore in 2024-25.

Builder-Buyer Deals: How To Stay Alert

Builder-Buyer Deals: How To Stay Alert

Rediff.com4 Mar 2025

'Buyers should be provided either a fixed possession date or a firm date for the start of construction.'

Complaints rise exposing the ugly side of online shopping

Complaints rise exposing the ugly side of online shopping

Rediff.com8 Dec 2014

A soap bar got delivered instead of a mobile phone to a buyer, defective Diwali lights were couriered to another and fake items were dispatched in yet another case.

Buyers Entitled To Market Value On Flat Resale

Buyers Entitled To Market Value On Flat Resale

Rediff.com7 Jan 2025

The National Commission condemned the builder for creating third-party rights during litigation, thereby depriving the buyer of a permanent roof over his head, points out Jehangir B Gai.

Hyderabad woman dies after eating momos, over 40 fall ill

Hyderabad woman dies after eating momos, over 40 fall ill

Rediff.com31 Oct 2024

Six people were arrested on Wednesday in connection with the death of a woman and hospitalisation of over 40 others after allegedly eating momos in Hyderabad, police said.

Did Maha BJP chief's son eat beef before mishap? Here's what cops say

Did Maha BJP chief's son eat beef before mishap? Here's what cops say

Rediff.com11 Sep 2024

Maharashtra Bharatiya Janata Party chief Chandrashekhar Bawankule's son Sanket, who is in eye of a storm after his luxury car hit several vehicles in Nagpur, did not consume beef at a city-based bar before the accident involving his vehicle, police said on Wednesday.

No drug consumed at party: Karan Johar replies to NCB notice

No drug consumed at party: Karan Johar replies to NCB notice

Rediff.com18 Dec 2020

The anti-drugs agency had issued the notice to Johar over a viral video allegedly showing drugs being consumed at a party hosted at his residence, the official said.

SC clarifies on when you are NOT consumer of a bank

SC clarifies on when you are NOT consumer of a bank

Rediff.com23 Feb 2022

A person availing the services of a bank for 'commercial purpose' is not a consumer under the Consumer Protection Act, the Supreme Court has said. The apex court stated that to come within the ambit of the consumer, a person will have to establish that the services were availed exclusively for earning his livelihood by means of self employment. A bench of Justices L Nageswara Rao and B R Gavai said there cannot be any straitjacket formula and such a question will have to be decided in the facts of each case, depending upon the evidence placed on record.

Tirupati laddu row: Food safety regulator notice to ghee supplier

Tirupati laddu row: Food safety regulator notice to ghee supplier

Rediff.com23 Sep 2024

The controversy has sparked reactions across states. The famous Mankameshwar temple in Uttar Pradesh has now banned offerings of 'prasad' bought by devotees from outside and said they can offer homemade 'prasad' or fruits.

Actor Sapna Singh's son found dead in Bareilly, friends arrested

Actor Sapna Singh's son found dead in Bareilly, friends arrested

Rediff.com11 Dec 2024

Actor Sapna Singh staged a protest in Bareilly after her 14-year-old son was found dead under suspicious circumstances. Police arrested his two friends, Anuj and Sunny, on charges of murder. The postmortem report indicated possible poisoning or drug overdose, and the friends confessed to consuming drugs and alcohol with the victim before he collapsed.

Kejriwal defends Yamuna poisoning claim in reply to EC

Kejriwal defends Yamuna poisoning claim in reply to EC

Rediff.com29 Jan 2025

Aam Aadmi Party chief Arvind Kejriwal on Wednesday responded to the Election Commission notice over his claim the Haryana government was 'mixing poison' in Yamuna, and said raw water received from the Bharatiya Janata Party-ruled state in the recent past has been 'highly contaminated and extremely poisonous' for human health.

4 abductors of actor Mushtaq Khan held; planned to kidnap Shakti Kapoor

4 abductors of actor Mushtaq Khan held; planned to kidnap Shakti Kapoor

Rediff.com15 Dec 2024

Four members of a gang have been arrested for kidnapping actor Mushtaq Mohammad Khan from the Delhi airport and holding him hostage in Bijnor, Uttar Pradesh. The gang was also plotting to abduct veteran actor Shakti Kapoor on the pretext of inviting him to an event. The gang members were involved in abducting film stars by sending advance payments and air tickets under the guise of event invitations. Police recovered Rs 1.04 lakh from their possession and are investigating whether the gang was involved in the kidnapping of other film stars. In a related development, Arjun, one of the kidnappers involved in comedian Sunil Pal's abduction, was shot and injured during an encounter with police in Meerut. Arjun, who was arrested on Saturday, attempted to escape while being escorted for a medical checkup by snatching the pistol of a sub-inspector. The police team retaliated, and Arjun was shot and injured in the exchange of fire.

Complaint is possible for Ulip claim

Complaint is possible for Ulip claim

Rediff.com27 Feb 2020

Consumer activist Jehangir B Gai explains an important new ruling by the National Commission.

AI pilot suicide: Boyfriend's custody extended; cops to retrieve phone chats

AI pilot suicide: Boyfriend's custody extended; cops to retrieve phone chats

Rediff.com30 Nov 2024

A Mumbai court has extended the police remand of the boyfriend of an Air India pilot, who allegedly committed suicide, until December 2. The police are seeking to retrieve deleted WhatsApp chats between the two from the boyfriend's mobile phone, believing the chats could contain crucial information about the pilot's death. The boyfriend, Aditya Pandit, was arrested and charged with abetment of suicide after the pilot, Srishti Tuli, was found dead in her apartment on Monday.

Why SpiceJet's emergency landing may not be good for consumers

Why SpiceJet's emergency landing may not be good for consumers

Rediff.com18 Dec 2014

A look at the Kalanithi Maran-controlled airline's place in the domestic aviation sector

MP woman raped, people film act to make video viral

MP woman raped, people film act to make video viral

Rediff.com6 Sep 2024

The incident came to light after a video of the rape, shot by unidentified persons, went viral on social media, Kotwali Area's City Superintendent of Police (CSP) Om Prakash Mishra said.

GBS situation in Pune linked to...: Health minister

GBS situation in Pune linked to...: Health minister

Rediff.com27 Jan 2025

Maharashtra Health Minister Prakash Abitkar has linked 80% of suspected Guillain-Barr Syndrome (GBS) cases in Pune to water contamination around a well in Nanded village. The state health department and the Pune Municipal Corporation (PMC) are taking measures to address the issue. The well is a source of water for surrounding villages, and officials suspect contamination is leading to the spike in GBS cases. The minister emphasized that GBS affects individuals with weak immunity, and campylobacter jejuni bacteria, usually causing stomach infection, can trigger the disease. The PMC has conducted water sample tests, with some showing evidence of norovirus and campylobacter jejuni. Clean drinking water is being provided through tankers to affected areas.

Frequent power cuts still a trouble for Rajasthan govt amid scorching heat

Frequent power cuts still a trouble for Rajasthan govt amid scorching heat

Rediff.com4 Jun 2024

Amid the scorching heat, with temperatures soaring between 47 and 50 degrees Celsius, irregular electricity supply has added fuel to the fire, aggravating problems for people, farmers, and the industrial sector. While the state's Bhajan Lal Sharma-led Bharatiya Janata Party (BJP) government claims to be improving the power supply, the opposition is trying to corner the government on the issue. Amid all this, undeclared power cuts are continuing in districts including the capital, that are already facing power cuts.

Trai slams TataSky for misleading consumers

Trai slams TataSky for misleading consumers

Rediff.com16 Jan 2019

The regulator has asked the DTH operator to file a status report over implementation of the new tariff regime

Education, health and personal care ads worst offenders

Education, health and personal care ads worst offenders

Rediff.com29 Jun 2022

Education, healthcare and personal care are the most violative categories of ads, according to the annual complaints report of India's advertising regulator for the last financial year. The Advertising Standards Council of India (ASCI) on Tuesday released its annual complaints report for April 2021-March 2022, taking into account print, television and digital media as it processed 5,532 ads - a sharp rise of 62 per cent from 2020-21. It processed 7,631 complaints - an increase of 25 per cent from last year. Of these, 75 per cent were taken up suo motu by the regulatory body's own artificial intelligence-based tracking system.